One inbox for sales, support, and press. A separate address for security disclosures. We respond within one business day.
Pick the card that matches what you need — each one opens an email with a useful subject line already filled in.
A 30-minute walkthrough where we run Northern Star against your own data and show you exactly what we'd correct, validate, or surface.
hello@northernstarsystems.com → Customer supportIf something looks wrong in HeyRoya, Kataloghub, VerseIQ, SMPT, or any other system in the suite — write us with the system name and what you're seeing.
hello@northernstarsystems.com → Press · PartnershipsPress inquiries, podcast interviews, integration partnerships, and co-marketing. Tell us what you're working on and what you'd like from us.
hello@northernstarsystems.com → Security disclosureSend vulnerability reports to security@. Acknowledged within 48 hours, triaged, and credited (with your permission) once fixed. See the security page for what to include.
security@northernstarsystems.com →We don't promise instant; we promise honest. These are the windows we actually hit, not aspirational SLAs.
Sales, support, press, and partnership messages sent to hello@.
Acknowledgement of receipt and an initial triage assessment.
For active customers on production plans, during a confirmed material incident.